Support

How can we help?

Most answers are below. If yours isn’t, write to us.

Email us

We reply within two working days. Tell us your iPhone model and iOS version.

Write to us

Getting set up

I said no to Screen Time.
Ante can’t shut anything without it. Open Ante and the line at the top of Today walks you back through it.
A pot didn’t shut.
Check Ante still has Screen Time access. iOS can turn it off after an update or a restore from backup.
Can I use it on iPad or Android?
Not yet. Ante is iPhone only for now.

Using Ante

I need an app right now.
Use emergency unlock from the block screen or the pot. Everything opens straight away. It ends your streak.
My list isn’t on my other phone.
Sign in with the same account on both. Without an account, your list stays on the phone you wrote it on.
A challenge reset to day 1.
Strict cards start again after a missed day. Forgiving cards don’t.

Paying

How do I restore Pro?
In Ante, open Settings and tap Restore purchase. Use the same Apple ID you paid with.
How do I cancel?
iPhone Settings, your name, Subscriptions, Ante.
Can I get a refund?
Refunds go through Apple at reportaproblem.apple.com.

Your account

How do I delete my account?
In Ante: Record, Account, Delete account. Your account and everything synced with it is erased.
What happens when I sign out?
Your data is cleared from that phone. It’s still in your account when you sign back in.