Support
How can we help?
Most answers are below. If yours isn’t, write to us.
Email us
support@get-ante.app
We reply within two working days. Tell us your iPhone model and iOS version.
Write to usGetting set up
- I said no to Screen Time.
- Ante can’t shut anything without it. Open Ante and the line at the top of Today walks you back through it.
- A pot didn’t shut.
- Check Ante still has Screen Time access. iOS can turn it off after an update or a restore from backup.
- Can I use it on iPad or Android?
- Not yet. Ante is iPhone only for now.
Using Ante
- I need an app right now.
- Use emergency unlock from the block screen or the pot. Everything opens straight away. It ends your streak.
- My list isn’t on my other phone.
- Sign in with the same account on both. Without an account, your list stays on the phone you wrote it on.
- A challenge reset to day 1.
- Strict cards start again after a missed day. Forgiving cards don’t.
Paying
- How do I restore Pro?
- In Ante, open Settings and tap Restore purchase. Use the same Apple ID you paid with.
- How do I cancel?
- iPhone Settings, your name, Subscriptions, Ante.
- Can I get a refund?
- Refunds go through Apple at reportaproblem.apple.com.
Your account
- How do I delete my account?
- In Ante: Record, Account, Delete account. Your account and everything synced with it is erased.
- What happens when I sign out?
- Your data is cleared from that phone. It’s still in your account when you sign back in.